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SCE software glitch causes billing errors for Apple Valley residents

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Apple Valley, CA – August 28, 2017: Apple Valley officials have been notified that Southern California Edison is experiencing a software problem that caused billing errors for an unknown number of Apple Valley Choice Energy (AVCE) customers.

Original reports estimated the billing issues involved 84 AVCE customers and that corrected invoices would be mailed out to the identified clients. Customers that did not have AVCE generation energy charges for the billing period of June 26, 2017 through July 26, 2017, should receive a new invoice from Edison this week.

“The Town of Apple Valley places a high priority on customer service and wants to assist residents that have received a bill from Edison without AVCE generation charges listed on their most recent bill,” said Interim Town Manager Lori Lamson. “Staff is available to assist AVCE customers with concerns about missing charges and to ensure that they receive corrected invoices in a timely manner.”

Once the Town receives a final list of affected customers from Edison, AVCE staff will place calls to help eliminate any confusion. As of Monday Morning, Edison had not yet provided a complete list. It is too early to estimate the total number of customers that may have received bills with missing charges.

Monthly billing for AVCE is handled by Southern California Edison, and their representatives are taking steps to identify the source of the errors. “The delivery of quality customer service applies no matter the number of energy users affected by this billing error. Our goal is to correct the problem and minimize any inconvenience to our residents,” said Lamson.

Customers concerned that they did not have a subtotal for AVCE generation energy surcharges on their electricity bill are invited to call Town staff at (760) 240-7000 Ext. 7523, during regular business hours.

(Town of Apple Valley news release)

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Man found dead at High Desert Inn Motel in Hesperia

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HESPERIA, Calif. (VVNG.com) — Police said no foul play was suspected after a man was found dead at the High Desert Inn.

On Thursday, August 6, 2020, at approximately 1:02 a.m., deputies responded to High Desert Inn, located at 14320 Main Street, in reference to a medical aid call.

Sheriff’s spokeswoman Taylor Reynolds said A 59-year-old male was found unresponsive at the incident location. “Deputies did not discover any signs of foul play,” stated Reynolds.

The spokeswoman said the investigation is being handled by the Coroner’s Division and had no other information available for release.

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At least 3 killed, 3 airlifted in 15 freeway crash near Baker

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BAKER, Calif. (VVNG.com) – At least three people have been confirmed killed, and three others were airlifted from a crash that shut down a stretch of 15 freeway Saturday evening.

It happened just after 7 p.m. on the northbound I-15 near Baker after an SUV crashed into the back of a semi truck and caught fire.

When firefighters arrived on scene they located the vehicle fully involved in fire with an unknown amount occupants still trapped inside.

Scanner traffic indicated that the fire quickly spread from the SUV to the semi truck, which was described as a 53-foot general cargo truck loaded with clothing.

Scanner traffic also indicated that three helicopters landed on the freeway to transport a 15-year-old, a child, and the child’s mother to Las Vegas University Medical Center.

In all, 1 person sustained critical injuries, 3 others sustained moderate injuries, and at least 3 people were pronounced deceased onscene with a possible fourth person still in the wreckage, scanner traffic reported.

Firefighters had a knock-down of the fire at about 9:45 p.m.

The identification of the deceased is not expected to be released until next-of-kin has been notified.

Officers from the CHP Barstow Station are handling the investigation into the cause of the accident.

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Motorcycle crash shuts down 15 Freeway in Hesperia

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HESPERIA, Calif. (VVNG.com) — A motorcycle crash briefly shut down the 15 freeway Saturday afternoon in Hesperia.

The crash was reported at 6:10 p.m., August 8th, 2020, on the northbound 15 Freeway between Oak Hill Road and Ranchero Road.

According to the California Highway Patrol incident logs, a motorcycle rider was struck by a vehicle.

The impact sent the bike into the right hand shoulder of northbound 15 freeway and the rider into the center divider.

CHP logs reported that at least 8 motorcycles pulled into the center divider while 15-20 motorcycle riders stopped in lanes of traffic after the crash.

Northbound and southbound traffic of the 15 freeway was briefly stopped while a helicopter landed on scene.

The motorcycle rider was airlifted to Loma Linda University Medical Center in critical condition.

There were no other injuries reported. The freeway was reopened at 6:45 p.m.

The cause of the crash is currently under investigation. This is a developing story with no further details currently available.

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