PHELAN-(VVNG.com): Phelan residents are frustrated with what they believe is mail theft going on in their community. The alleged theft is believed to be internal within the post office since it is happening with mail going to Post Office boxes inside of the Phelan Post office. Mike Simpson Rogers, a disabled Phelan resident reached out to the Phelan California Facebook group in hopes of reaching people that may have had similar experiences to his. He explains that receiving packages from an online auction site is something that makes him happy even with his disability and the thefts have been frustrating to him.
He was expecting possibly a couple of responses, but the abundance of people who came forward indicated a far-reaching problem. “I really, really love this town. We have great, great people and I will fight for them,” said Rogers. He explained that some were even confirmed as delivered in his P.O. Box, but when his locked box was checked it was not there. “I’ve had similar problems with them for last two yrs I had a ton of packages come up missing now I choose UPS and FedEx if I can” said a Phelan Group member.
The frustration worsened when Rogers called to report the theft of four packages, all to be delivered on different days. The calls went to someone who said they would take a message and call him back. After a week of waiting, Roger went into the post office to speak with the staff face to face. He described a lack of compassion or concern for the subject by the postal worker he spoke with. When he spoke with management, he said, they speak only of policy and the answer are repetitive, but not conclusive as to where these packages are going.
Regardless, Rogers, who is now backed by the small Phelan community plans to not back down until there is a resolution to stop mail from going missing. “I find it odd that nothing is missing until I get jewelry. I don’t know what is going on but I am pushing to find out and we have the right to know”.
The community is coming together for a meeting at 7:00 P.M., on Thursday, April 9th at the Rose O’Leary Community Center located at: 9932 5th Street, Victorville, CA, 92392 (just south of Duncan Rd./Baldy Mesa Rd.). The meeting will help the community unite to get the postmaster to listen and act to resolve the issue.
When questioned regarding possible internal theft, Vince Maldonado, an employee at the Phelan Post Office said, “No that’s not happening, but if you need to you can call our San Diego office and speak with him”. He continued to tell Victor Valley News that he conducted an investigation and if there was theft the employees would no longer be there. “There have been a lot of break ins to mailboxes in our area,” he added, When mentioned that many felt that the issue was internal, since things were missing from locked P.O. boxes, he said, ”There has been one guy… I won’t even get into that though”.
When contacting Stacia Crane, the Public Information Officer for the US Postal Service, she said, “No have not heard of this. when someone feels that the mail has been stolen we encourage them to contact us through the form online. We need to know if these things are happening, similar to filing a police report.”
Every day, the U.S. Postal Service safely and efficiently delivers millions of checks, money orders, credit cards, and other valuable items. Unfortunately, such items are also attractive to thieves. That’s why Postal Inspectors across the country are at work to protect your mail. But with deliveries to more than 150 million addresses, we can’t do the job alone.
Here’s what you can do to protect your mail from thieves:
· Never send cash or coins in the mail. Use checks or money orders. ·
Promptly remove mail from your mailbox after delivery. Or ask a trusted friend or neighbor to pick up your mail if you’re expecting high-value items.
· Have your Post Office hold your mail while you’re absent from your home for a period of time. You can do this online at usps.com.
· If you don’t receive valuable mail you’re expecting, contact the issuing agency immediately.
· If you change your address, immediately notify your Post Office and anyone with whom you do business via the mail.
· Consider starting a neighborhood watch program. · If you have concerns about security in your neighborhood, place mail in a collection box in another area, in a secure receptacle at your place of business, or at a Post Office. Just as you wouldn’t leave the door to your home unlocked while you’re away, neither should you allow mail to accumulate in your mail receptacle. Remove it promptly.
If you believe your mail was stolen, report it immediately by submitting an online complaint at postalinspectors.uspis.gov or calling us at 877-876-2455.
By analyzing information from your complaint, Postal Inspectors may determine if your problem is part of a larger mail theft problem in your neighborhood—and your input may help Inspectors locate and apprehend the thieves.