VICTORVILLE, Calif. (VVNG.com) — Over 1800 employees were laid off at Wireless Advocate which operates the phone kiosks inside Costco Wholesale stores.
A local Costco representative said staff is just becoming aware that all their phone kiosks abruptly ceased operations at all Costco Warehouses on December 5, 2022.
An email sent to Costco employees Monday afternoon read, “As of this morning wireless advocates has ceased operations effective immediately and is no longer doing business.”
According to Costco employees, they said all phone orders were sent back to the company, and customers were told to contact Wireless Advocate customer service, however, customer service for Wireless Advocate went unanswered.
Wireless Advocates operates retail kiosks and online sales activities for retail partners including 535 Costco Wholesale Kiosks, and 65 Army & Air Force Exchange Services Kiosks operating at various military bases, according to the website which was taken offline Monday.
“Losing a job hurts any time of the year, but getting laid off smack dab in the middle of the Holiday season is a special kind of scummy,” one person commented on social media regarding the shutdown.
“I am a manager, we knew nothing about this until the call this morning,” a Wireless Advocate also wrote on social media Monday, saying they were told they were being laid off via a conference call that lasted about 1 minute.
This is a developing story, please check back for future updates.
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— Robert Pauley (@RobertPauleyIII) December 5, 2022